Catalyst

Health Technology in the Workplace: Leveraging technology to protect and improve worker health

Cristina Banks, PhD
2015

The report examines how technology can interface with workplace design to improve worker health and wellbeing.

Main research objectives:

Investigate how technology can interface with workplace structure to create a healthier workforce Explore factors companies consider when adopting health-enabling technology

Key findings:

Technology can be integrated into the workplace to enhance work environments and contribute to positive worker outcomes. This includes wearables, mobile apps, sensors, and other devices. Technologies can provide...

Within- and between-person changes in work practice and experiences due to COVID-19: Lessons learned from employees working from home, hybrid working, and working at the office

Siw Tone Innstrand, PhD
Marit Christensen, PhD
Cristina Banks, PhD
Karoline Grødal
2022

This study examined changes in work practices and experiences during the COVID-19 pandemic using a mixed-methods approach with panel data collected twice from an insurance company in Norway.

Key findings:

Main reasons for working from home were to maintain social distance, avoid contagion, and protect loved ones. Flexibility and time savings were also motivators. Most employees reported having necessary technical equipment to work from home and wanted more opportunities for home office in the future. Work-family balance and workload were similar across age, gender, and worksites...

Fragmentation in the future of work: A horizon scan examining the impact of the changing nature of work on workers experiencing vulnerability

Arif Jetha
Ali Shamaee
Silvia Bonaccio
Monique A. M. Gignac
Lori B. Tucker
Emile Tompa
Ute Bültmann
Cameron D. Norman
Cristina Banks, PhD
Peter M. Smith
2021

This study uses a horizon scan methodology to examine how changes in the future of work could impact workers experiencing vulnerability. The researchers synthesized diverse sources of evidence to identify nine key trend categories:

Digital transformation of the economy AI/ML-enhanced automation AI-enabled human resource management systems Skill requirements for the future of work Globalization 4.0 Climate change and the green economy Gen Z workers and the work environment Populism and the future of work External shocks accelerating changes (e.g., COVID-19 pandemic)

The study found...

Toward narrowing the research-practice gap in performance appraisal

Cristina Banks, PhD
Kevin Murphy
2006

Recently, performance appraisal researchers have adopted a cognitive approach to analyzing judgment processes in performance appraisal. While this approach allows researchers to tap a wealth of knowledge applicable to the appraisal context, this line of research is likely to widen the already existing gap between research and practice. We argue that coordination of the talents of researchers and practitioners is essential for narrowing the gap. Specifically, we suggest researchers focus their research on the best methods of ensuring use of relevant and valid data in appraisal, given...

Real World Spaces and Creative Thinking

Sally Augustin, PhD, MBA
Cynthia Milota, MA
Cristina Banks, PhD
2022

Neuroscientists have comprehensively assessed how design can support creative thinking, most often in studies that detail the effects of a single physical factor. Creativity-linked design elements that have been identified include colour (surface and light), visual complexity, plants in view, natural light, visible wood grain, aesthetic factors, soundscapes, comfortable environmental control, audio and visual distractions, ceiling height, opportunities for movement, access to needed tools/task support, nonverbal messages sent by a space, and chance for...

Designing Workplaces to Align with Culture(s)

Sally Augustin, PhD, MBA
2022

Neuroscience studies indicate that when workplace design recognizes, reflects, and respects both users’ national and organizational cultures wellbeing and performance soar (see, for example, Veitch, 2012), but national and organizational culture are generally separately considered. The reported project integrates neuroscience research related to organizational culture, national culture, and workplace design to develop a straightforward framework that can be used in practice to create work environments that support employees as they work to their full potential within the context of their...

Workplace Technology that Promotes Health and Well-Being

Cristina Banks, PhD
Sally Augustin, PhD, MBA
2021

We ask the question: "Which in-workplace technologies actually support employee health and well-being in concrete and impactful ways, and which technology does not?” We focus on how technology can support health and well-being in general and in particular, reduce the likelihood of employee burnout. Our assessment based on criteria derived from studies showing that basic human need satisfaction underlies health, well-being, and productivity (Maslach & Banks, 2017; Deci & Ryan, 2000; Ayoko & Ashkanasy, 2020) and can build resilience to burnout (Maslach & Leiter, in...

Designing to Beat Burnout and Encourage Engagement

Sally Augustin, PhD, MBA
2020

This paper explores the critical role of workplace design in mitigating employee burnout and fostering engagement. The authors argue that by focusing on the six burnout predictors identified by Maslach (2017) - workload, control, reward, community, fairness, and values - workplace design can create conditions that reduce the likelihood of burnout and enhance engagement.

The study synthesizes research from various disciplines, including human factors and ergonomics, environmental psychology, and organizational behavior, to provide a comprehensive framework for designing workplaces...

The New Organizational Template: How to Design Work and Workplaces for Employee Health and Well-Being

Cristina Banks, PhD
2013

This document provides a comprehensive overview of the current state and future directions of workplace health and well-being initiatives.

Key points:
1. The global health crisis, including rising obesity rates, diabetes, and mental health issues, significantly impacts workplace productivity and costs.
2. Current approaches to addressing workplace health issues fall into three categories: preventive interventions, health promotion programs, and mitigation of existing health problems. However, these approaches have shown limited success due to various factors,...

2023 Work, Stress and Health Conference: New Building Design: A Total Worker Health Opportunity

Cristina Banks, PhD
Alan Witt, PhD
2023

This presentation by Cristina Banks (University of California, Berkeley) and Alan Witt (University of Houston) outlines an innovative approach to new building design that prioritizes occupant well-being and work effectiveness. The authors argue that new building projects present a unique opportunity to integrate Total Worker Health® principles from the ground up.

The presentation contrasts traditional building design processes, which often consider occupant needs late in the process, with a novel approach implemented for the Hobby School's new building. This new method involves...