Blueprint for Building Business Success by Becoming a ‘Healthcare Business’

This white paper proposes a new paradigm for business success: becoming a 'healthcare business'. It argues that prioritizing employee health, safety, and well-being is not just beneficial but essential for overall business success.

Key points:

1. The current business landscape is marked by low employee engagement, job satisfaction, and organizational commitment, leading to numerous people-related problems and unnecessary costs.
2. A 'healthcare business' is characterized by organizational policies, practices, and working conditions that promote employee health and effectiveness through a system of actions and accountability across business functions.
3. The paper outlines how various business functions (HR, Organizational Development, Risk Management, Legal Counsel, Real Estate and Facilities Management, Occupational Safety and Health, Operations, and Finance) can contribute to creating a 'healthcare business'.
4. The author proposes a cross-functional management structure where these functions collaborate to address work-related barriers to business success, such as job vacancies, weak culture, decision mistakes, and accidents/injuries.
5. The paper argues that this approach creates a win-win situation, benefiting both employees and employers by reducing unnecessary costs, improving productivity, and fostering a healthier work environment.

Dr. Cristina Banks concludes that by becoming a 'healthcare business', organizations can create healthy workplaces that promote employee health, safety, and well-being, leading to improved business outcomes and long-term success.